Request Repair | Star City Music

We can pick up your instrument from your child's school!

For fastest turnaround you can ship your instrument to us and we'll return it to the school on our next visit (usually within a week or less).
Our address:
2030 East Main Street
Salem VA 24153.

Questions? Give us a call us at 540.772.7722.

PLEASE NOTE: We could be at your child's school as soon as the next day!
After you've submitted this form, please print the confirmation email and place it in your child's instrument case to leave with the Band Director.

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Instrument Type*
Other Instrument Type
Instrument Make*
Other Instrument Make
Instrument Model
Instrument Serial Number
Reported Issue*
Please give us as much information as you can about the issue you are currently expirencing with your instrument.

i.e. Third key on the right hand doesn't work, Slide won't move, Water leaks out under cap, Won't play above a D, The doohicky and the bottom part of the clarinet falls off. Any description like this is helpful. Feel free to place a piece of tape on a part that is malfunctioning.

Parent / Guardian Information
Name*
First Last
Address*
Street Address Address Line 2 City State ZIP Code
Phone*
Email*
Account Number

Student Information
Student Name*
First Last
School*
Other School*
School not listed above? Please tell us here.

Note that Free School Pickup & Delivery is only available for the schools listed above.
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Step 1 of 3

Parent / Guardian Information

Student Information